APA Style

Sujatno, A, B. (2008). [Secret Receptionist Skills] for 5 Stars Hotels : Front Office Operations . Yogyakarta: Nuta Media.

MLA Style

Sujatno, A., Bambang. "[Secret Receptionist Skills] for 5 Stars Hotels : Front Office Operations". Yogyakarta: Nuta Media, 2008. Text.